The short answer is no. We understand that it's important to act on new enquiries as quickly as possible. However unlike traditional virtual receptionists who may take calls immediately in a call centre environment, our team operates by allocating dedicated time slots for handling calls and administrative tasks throughout the day depending on the needs of each client. This scheduling allows us to provide undivided attention and high-quality service during your assigned times. While we do not offer immediate call answering, we can manage incoming calls by scheduling callbacks, using automated responses, and prioritising urgent calls to be addressed within your time slots.